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ORDERING

We hold some tents in stock so please contact us to check if we have what you want. However, most of our tents are made to order. Orders are taken on a first come first served basis and confirmed upon receipt of payment or 50% deposit. Upon clearance of payment or deposit we will send you a receipt and confirm the estimated delivery time. Any balance is to be paid in full upon completion of your tent.

Please take the time to ensure that what you order is what you really want. There are so many variables with all of our tents and we are happy to discuss them with you. Once an order is confirmed it cannot be cancelled and deposits are non-refundable. If in any doubt please contact us.

DELIVERY

Whilst we hold many of the more popular tents in stock, most of of our tents are handmade to order and therefore take time to make. We endeavour to deliver your tent within 30 days of receipt of payment/deposit. We will deliver your tent ourselves or by courier depending on the product. If it fits on a pallet it will be around £50 – £60 within the U.K. Anything under 6m in length can generally come by courier. More fragile items or items with many component parts, (after several bad experiences with couriers) we prefer to deliver ourselves. The cost of this will vary according to location and goods carried.

Should you wish to collect your tent yourselves we would be delighted. So much so, that we would give you a nice cuppa and a tour (should you so desire) of our community. We are centrally located 9 miles west of Milton Keynes and easily accessible from the M1 and M40. Just type in our postcode MK18 3LZ to a route finder or call/email for directions.

GUARANTEE

All of our tents have a one year guarantee on workmanship. If you discover a fault (rare, but we are only human), send it back to us and we will rectify or replace it accordingly. We do not accept responsibility for damage caused by misuse of the product. This guarantee does not apply to second hand/used tents or tents which have been modified in any way or form by anyone other than ourselves. If you are at all unsure as to whether the product is suitable for your intended use please ask us.

All of our tents come with an instruction manual and a care guide. Take care of your tent and it will give you many years of pleasure.

TERMS OF TRADING

  • World Tents accepts responsibility for any manufacturing defects on goods supplied by us. Any liability is limited to the cost of such goods.
  • Fabric dyes can rub off, but if you look after, dry and store your tent properly you shouldn’t have a problem. It is your responsibility to ensure that you don’t.
  • We reserve the right to alter prices without prior notice. Upon confirmation of your order the price is fixed.
  • All of our canvas is water and rot resistant. However, it is imperative that you use and store your tent correctly as we cannot be held responsible for mildew growth.
  • Any goods ordered remain the property of World Tents until payment has been received in full.
  • Our products are subject to ongoing development and we reserve the right to change product specifications.
  • Legal jargon aside, we’ll always do our best to ensure that at the end of the day, we are all still smiling.

WE PROVIDE CLEANING, REPAIR, AND EXPERT ADVICE ON RE-IMPREGNATION TO ALL CUSTOMERS

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